Usually within a few hours during teaching hours. Late-night messages get answered the next morning. Enrolled students' messages are always prioritized.
Suraj Sir directly. The WhatsApp Business number and email both go to me. No call-center routing, no junior staff handling enquiries.
Initial enquiry on WhatsApp, then we can schedule a voice or Google Meet call to discuss your child's prep in depth. Voice notes on WhatsApp also work — many parents prefer them.
Yes. Every program includes direct WhatsApp parent updates, and individual parent meetings can be scheduled when needed — for progress updates, course corrections, or anything else.
All classes are 100% online — live on Zoom. Students join from across India and from a few countries abroad. There's no location constraint and no physical classroom; just you, me, and a video call.
Don't overthink it. Just say hi.
Worst case — I tell you Suraj Sir Chemistry Classes isn't the right fit for you, and point you somewhere that is.